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Refunds &
Cancellations
Don’t think that our products and programs are right for you? Don’t sweat it! We offer refunds and cancellations subjected to our terms and conditions!
Done-For-You Toolkit Subscription Plan (DFY Toolkit)
How Do I Cancel My DFY Toolkit Subscription? 
You can cancel your Trial, Monthly & Yearly Subscription by sending us a request at support@smobble.com and our team will be happy to help you out!
DFY Toolkit 14-Day Trial Period
You are given a 14-day trial period for the DFY Toolkit when you subscribe to the monthly plan via the Content Multiplier Formula sales page. 

If you wish to discontinue your subscription after your free trial comes to an end, please contact us within 24 hours prior to the ending of your trial period by submitting a cancellation request at support@smobble.com

Once the 24-hour period has passed, your subscription will automatically continue and your payment card will automatically be charged the full monthly membership subscription rate provided at the time of enrollment every month until you cancel. 

We would like to provide a seamless and hassle-free refund and exchange process. However, to ensure that you qualify for a refund or an exchange, first, please read our refund policy below. 
Refund Policy
Component 1: Content Multiplier Formula Booklet
Peng Joon has provided a “ My Dog Ate It “ money-back guarantee: If you don’t love this book, your shipping fee will be refunded and you get to keep the book anyway. 
 
You may request a refund for this booklet at support@smobble.com and our team will be happy to help you out!
Component 2: Content Multiplier Formula Masterclass + Bonuses
The Masterclass is an in-depth program to the Content Multiplier Formula booklet and it comes with a 30-day refund policy. You are entitled to a refund for this program anytime within the first 30 days of starting this program.
Component 3: Done For You Toolkit (DFY Toolkit)
The DFY Toolkit is a subscription plan which comes with a 14-day free trial. You can activate your trial and then cancel anytime within the 14 days at no charge. After the 14 days, we do not offer refunds for subscription purchases. 
 
You will be charged the monthly or yearly subscription fee, depending on the plan you have chosen, for the DFY Toolkit once your free 14-day trial membership has expired. You will not be able get a refund for cancelling at any point after this. 

You may still cancel your subscription for the following month or year, but you will not be refunded for the current month or year which you have been billed for.
 
If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
Component 1: Million Dollar Ads Booklet
Peng Joon has provided a “ My Dog Ate It “ money-back guarantee: If you don’t love this book, your shipping fee will be refunded and you get to keep the book anyway. 
 
You may request a refund for this booklet at support@smobble.com and our team will be happy to help you out!
Component 2 and 3: Million Dollar Ads Masterclass and FB Secrets
The Masterclass and FB Secrets programs are in-depth and an addition to the Million Dollar Ads booklet. It comes with a 30-day refund policy. 

You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
Component 1: Videos Challenge
Peng Joon has provided a “ My Dog Ate It “ money-back guarantee for 30 days. You are entitled to a refund for this program anytime within the first 30 days of starting this program. 
 
You may request a refund for this program by contacting us at support@smobble.com and our team will be happy to help you out!
Component 2: Implementation Week 
The Implementation Week program comes with a 30-day refund policy.

You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
Component 1: Platform Closing Book
Peng Joon has provided a “ My Dog Ate It “ money-back guarantee: If you don’t love this book, your shipping fee will be refunded and you get to keep the book anyway. 
 
You may request a refund for this booklet by contacting us at support@smobble.com and our team will be happy to help you out!
Component 2 and 3: Platform Closing Audiobook and Facebook Closing System
The Audiobook and Facebook Closing System programs are in-depth and an addition to the Platform Closing book. It comes with a 30-day refund policy. 

You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy for Event Codex, Proven Presentation and FB Secrets Mastery
You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
How I can I request for a refund for my Gamechanger Intensive ticket?
The Gamechanger Intensive LIVE event ticket comes with a five-day cooling off period. A full refund of the event ticket will be granted if the refund request is placed within 5 working days from the date of the purchase. 
 
Any refund requests after the cooling-off period will not be accommodated. 

If you are still within the cooling-off period, contact us at support@smobble.com and our team will be happy to help you out!
Attendance & Ticket-Transfers
I will not be able to attend the Gamechanger Intensive event on the given date, what will happen to my ticket?
If you are unable to attend the event, you may either postpone your attendance to the upcoming event or transfer your ticket to any of your family members, friends, or business partners. 

To proceed with the transfer of your ticket, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
All sales are final when you purchased your ticket for the virtual event. You shall not be entitled to claim a refund in the event you wish to cancel your participation. 
Attendance & Ticket-Transfers
I will not be able to attend the Virtual Gamechanger Intensive event on the given date, what will happen to my ticket?
If you are unable to attend the virtual event, you may either postpone your attendance to the upcoming event or transfer your ticket to any of your family members, friends, or business partners. 

To proceed with the transfer of your ticket, contact us at support@smobble.com and our team will be happy to help you out!
Refund Policy
Component 1: Social Media Codex Content Calender

The Social Media Codex Calendar comes with a 30-day refund policy. 
You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!

Component 2 and 3: Social Media Immersion
The Social Media Immersion comes with a 30-day refund policy. You are entitled to a refund for this program anytime within the first 30 days of starting this program.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!

Component 3: Done For You Toolkit (DFY Toolkit)

The DFY Toolkit is a subscription plan which comes with a 14-day free trial. You can activate your trial and then cancel anytime within the 14 days at no charge. After the 14 days, we do not offer refunds for subscription purchases. 

You will be charged the monthly or yearly subscription fee, depending on the plan you have chosen, for the DFY Toolkit once your free 14-day trial membership has expired. You will not be able to get a refund for cancelling at any point after this. 

You may still cancel your subscription for the following month or year, but you will not be refunded for the current month or year which you have been billed for.

If you think you are eligible for a refund, contact us at support@smobble.com and our team will be happy to help you out!
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