Your checkout process should be fuss-free, but we understand that there are bumps along the road sometimes. Fret not, we're here to ensure a seamless checkout!
Where can I get an invoice for my purchase?
We will only generate receipts for your purchases, please get in touch with us here in order to get a digital copy of your purchase receipt.
My credit/debit card does not seem to be working and my payment is not going through, what should I do?
Our website supports the use of both debit and credit cards. If your transaction has been denied, please follow the steps below :-
Use a different card to perform a purchase
Contact your local bank to inform them to allow access for the purchases
Ensure that you clear your browser cookies and cache
If this issue still persists, please contact your local bank or card issuer to make sure your card is still active for online and international purchases.
I was double charged on the same purchase. What happened?
The double-charge could have occurred because your sales page was refreshedor your "back" button on your browser was pressed. To request for a refund, kindly get in touch with us here and we will provide your refund for the duplicated charges.
Is there an easy payment plan for Gamechangers Intensive?
Yes, there is an easy payment plan! To find out more, send us an email here.